Technical Project Lead

Feladatok: Technical:Prepare, detailed technical proposals for all customer related service work, including quotations for systems sales, service support, spare parts, training, equipment retrofits and system relocationsInvoicing service work, including spare parts orders, system projects, service visits, and service supportTravel to client locations to assess customer issues and collect proper data and important information for the preparation of completing proposals /quotationsFollow up with customers regarding service issues and warranty claimsEfficiently utilize modes of communication and understand customer expectation with respect to communication via email, cell phone, in-person response etc.Effectively manage customer expectation, understanding their business needs while determinin...