German-Speaking Customer Service Representative

Feladatok: As a Customer Service Representative, you'll be the voice of our long-term partner, who is the world's leading retailer of Christmas-related holiday decorations. You will help their customers by answering inquiries, resolving issues, and ensuring they have a seamless experience with products and services. Whether it's by phone, email, or chat, you will be instrumental in ensuring customer satisfaction and retention. Given the nature of the project, our partner needs increased support before and during the Christmas period. So, the project will start from the end of September and will finish at the end of January.    Key Responsibilities: Handle incoming customer inquiries via phone, email, and chat with professionalism and efficiency. Provide detailed information on products/ser...