Emea Payroll Team Lead

Feladatok: Payroll service delivery management (70%)Ensures timely and accurate data submission to the payroll vendor/s, according to the agreed process and timelinePlans and assigns the activities according to the payroll calendars, ensuring proper resource utilization Monitors the case volumes and other case related metrics and SLAs, for the Iron Mountain team and for the vendor. Drives high customer satisfactionService delivery excellence: constantly reviews the existing processes and procedures,  identifies gaps and improvements and makes recommendations for changes Ensures payroll controls are in place, up to date, and followed through by the teamMakes sure that all processes are documented and reviewed regularly Closely supervises activities related to the UK payroll processing in pa...