Information Communication Technology Technician

Feladatok: Responsible for the secure and effective operation of all computer and (tele)communication systems, related applications, hardware and software in alignment with the business objectives of the organization.Provide first and second line support to the organization spanning 3 locations in Europe.Service desk (first line support)Contribute to the development of a Help Desk system that ensures requests for work are prioritised and completed in line with the department's standards.Work towards achieving and maintaining ITIL recognised standards of support.Problem solve and troubleshoot issues on the staff & students computers such as software, hardware, configuration and user errors.Provide a high quality of user support to include:ERP systemsOffice365 for EnterpriseDesktop suppo...