Delivery Management Agent With Italian And Dutch Language Knowledge

Feladatok: Provide frontline service to internal and external customers via phone, e-mail and chat.Interface with manufacturing, shipping and transportation for multiple plants to coordinate on-time deliveries based on customer requested delivery datesProactively communicate changes and delays of orders and provide accurate informationOrganize rush orders with communication to sales and customersManage alternatives when original order requests cannot be fulfilled (products, delivery dates and quantities)Suggest process improvementsTelefonos ügyfélszolgálat; Ügyféltámogatás, Adminisztráció; Online ügyfélszolgálat