Order Management Specialist (French Speaking)

Feladatok: We are currently looking for a French speaking Order Management Specialist in our Budapest office. In this position you will be responsible to provide appropriate solutions for customer requests, and coor-dinate with related teams to ensure the complete handling of the requests (e.g. order changes, order completion, expediting, credit management, tracking and communication, blocks and suspensions, etc). In this role you will be using your customer service and compliant management skills, to support the Customers and local ABB teams in France.Sales / Return Orders ManagementTracking of shipmentsComplaint management (disputes, returns, logistic/billing/technical issues)Activity management in Salesforce and SAPPerformance and KPI analysis & advising improvement actionCustomer &...