Portuguese Speaking Service Desk Agent

Feladatok: Handle end user calls and web queries in Portuguese and English languagesAct as the first point of contact for the customerPrecise administrationAct as primary contact between customer and resolving groupKeep the user informed, own and follow up ongoing cases Elvárások: Handle end user calls and web queries in Portuguese and English languagesAct as the first point of contact for the customerPrecise administrationAct as primary contact between customer and resolving groupKeep the user informed, own and follow up ongoing casesIT support, Helpdesk; Informatikai támogatás; Ügyféltámogatás, Adminisztráció