Guest Relations Agent

Feladatok: Checking guests in and out according to the hotel policy and procedureHigh-level of cooperation with other departmentsResponsible for concierge dutiesMeets and greets arriving guestsPrepares the welcoming amenities for the VIPsWelcomes and escort the VIP guests to their roomArranges compensation gifts when neededDelivers show around in the hotel for the guestsCreates surprises for special occasions (birthday, honeymoon, farewell...etc.)Szállodaipar; Szállodai recepciós