Associate Technical Support - Polish & Swedish Speaking

Feladatok: Scope of positionThis role combines customer support excellence with technical expertise to deliver seamless support experiences. Representatives act as the first point of contact for both internal teams and external clients, ensuring that customers can confidently navigate applications, hardware, and software essential to their daily activities.Responsibilities:Act as a single point of contact for phone calls (primary), chat and emails from usersAssist customers with basic, how to, account, portals, etc related inquiriesCoordinate with customers to track their details, navigate users to accurately enter their data in the portals/applicationsResponsible for maintaining a high level of professionalism with customers and establishing a positive rapport with every contact.Excellent...