Onsite It Technician

Feladatok: Hemmersbach is seeking experienced Onsite IT Technicians at L2 to join our team. As an IT technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure. Responsibilities:Deliver AI-enabled end-user support in a remote-first model, ensuring high service quality and user satisfactionIncrease productivity through AI-assisted resolution and proactive supportUse automation, predictive insights and standardized playbooks to reduce onsite dependencyLower resolution times and repeat incidents via AI diagnostics, knowledge reuse and self-healingEnsure availability of key workplace services including devices, collaboration tools, meeting rooms and m...