Night Auditor

Feladatok: As a Night Auditor, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Night Auditor is responsible for managing the first impressions of our Guests and, therefore, your main tasks will be:Ensure accurate and efficient running of reception including check in/out proceduresRespond to Guest queries in a timely and efficient mannerEdit all reports to ensure accuracy. Investigate any anomalies found between daily reports and takings.Handling any situation that may arise in a distinct and professional manner, to ensure smooth operations.Ensure that both the Front Office Team Leader and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departmentsBe able to undertake permanent night shifts as a Night AuditorDemonstrate a high level of customer service at all timesUndertake a review of end-of-day takings against logged reportsAssist other departments wherever necessary and maintain good working relationships with Team Members Elvárások: As a Night Auditor, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Night Auditor is responsible for managing the first impressions of our Guests and, therefore, your main tasks will be:Ensure accurate and efficient running of reception including check in/out proceduresRespond to Guest queries in a timely and efficient mannerEdit all reports to ensure accuracy. Investigate any anomalies found between daily reports and takings.Handling any situation that may arise in a distinct and professional manner, to ensure smooth operations.Ensure that both the Front Office Team Leader and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departmentsBe able to undertake permanent night shifts as a Night AuditorDemonstrate a high level of customer service at all timesUndertake a review of end-of-day takings against logged reportsAssist other departments wherever necessary and maintain good working relationships with Team MembersRecepciós

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