Monitoring Engineer

Feladatok: Monitoring, scrutinizing alerts received from our various tools and ensuring that they are properly logged and worked on.Incident Ticket Management, entering alerts into ticketing tool and updating these tickets as necessary.  Handle the ticket from the 1st level customer support teamEscalation - contacting various support teams as necessary in order to ensure alerts &Incident ticket are properly managed.On-call, participate in on-call rotation and operate ticket effectively from the customer and O&M team in a global 7*24 environment Elvárások: Monitoring, scrutinizing alerts received from our various tools and ensuring that they are properly logged and worked on.Incident Ticket Management, entering alerts into ticketing tool and updating these tickets as necessary.  Han...