French Speaking Esignature Customer Support Representative

Feladatok: Provide exceptional technical support for the company's eSignature component of the DACHandles incoming support channels to troubleshoot customer inquiries, including but not limited to standard end-user tasks such as signing and managing envelopes, configuring templates and PowerForms, and other aspects of using the eSignature product suiteEscalate issues as needed in a timely manner with clear and effective communication.Uses broad product familiarity within DAC areas to help customers increase adoption.Utilizes in-house and third-party support tools and team resources necessary to solve or escalate customer issues and collaborate with teammates and colleaguesProactively identifies improvements to the product, identify bugs and otherwise determine high-impact opportunities to...