Customer Service Assistant - Wella

Feladatok: Supporting the processing of domestic and export orders, including the handling of manual orders. Daily communication with sales representatives and customers. Managing mass invoicing processes for designated customers and printing invoices. Preparing customer invoices and sending them electronically to customers. Archiving documents and performing other administrative tasks. Maintaining customer- and channel-specific assortment lists and handling CMIR transactions. Managing customer complaints and claims via phone and e-mail. Maintaining customer price lists and creating and verifying new customer master data. Actively participating in inventory counting processes. Investigating and resolving discrepancies and issues related to customer invoices. Identifying and correcting errors arising during document transmission processes in ERP and tracking systems. Taking customer orders and maintaining contact with customers during sales representatives' leave periods. Maintaining continuous communication with the warehouse and reviewing orders. Being familiar with promotions and continuously communicating them to business partners.Vevőszolgálat

A jelentkezés a partnerünk weboldalán keresztül történik