Customer Care Coordinator- Card & Toll

Feladatok: The Customer Care Coordinator- Card & Toll is responsible for supporting Hungarian customers using Eurowag's fuel card and toll services. The role ensures timely and professional handling of customer inquiries, accurate execution of administrative tasks, and maintenance of high customer satisfaction. This position serves as a vital link between sales, finance, and operations teams to ensure seamless service delivery and strengthen customer trust.Job responsibilitiesHandles customer inquiries regarding card and toll services via telephone and email.Ensures fast, accurate, and courteous customer service while adhering to service level agreements (SLAs) when handling complaints and requests.Provides assistance with card blocking, replacement, and activation.Supports customers i...