R-63036 Senior Associate, Hr Services

Feladatok: HR Services Specialist - HR Operations & Case Management (BG, GR, HU, RO, CY, TR)The HR Services Specialist - HR Operations & Case Management plays a key operational role within the EMEA HR Operations & Case Management Services team, with primary responsibility for HR operations delivery for BG, GR, HU, RO, CY, and TR.The role ensures accurate, compliant, and timely execution of personnel administration and employee data processes across the supported countries. A strong focus is placed on operational excellence, data accuracy, and consistency of HR processes in a high-volume and evolving environment, particularly within the HU scope.The position combines HR case management with an extensive range of HR operations activities. The specialist manages employee and manager inquiries via MyKyndryl and HR ticketing systems, ensuring end-to-end case resolution in line with SLAs, quality standards, and employee experience expectations. Given the geographical scope, the role also requires the ability to effectively communicate in English as well as either Spanish or French to support employees and stakeholders across the region.A significant part of the role is dedicated to HR operations execution, including:maintenance of employee data in HR systemsprocessing of employment documentationexecution of employee lifecycle transactionssupport of payroll-related processes and issue resolutionThe specialist acts as an operational point of contact for the assigned countries, ensuring coordination across HR stakeholders and clear ownership of processes. Close collaboration with Payroll, HR Business Partners, and Tier 2 / Tier 3 teams is essential to manage dependencies, support escalations, and ensure consistent service delivery.The role requires strong ownership and adaptability to manage complex operational environments while maintaining service stability and consistency across multiple countries.The specialist also contributes to continuous improvement by identifying recurring issues, supporting process standardization, improving knowledge base content, and driving efficiencies in HR service delivery. Elvárások: HR Services Specialist - HR Operations & Case Management (BG, GR, HU, RO, CY, TR)The HR Services Specialist - HR Operations & Case Management plays a key operational role within the EMEA HR Operations & Case Management Services team, with primary responsibility for HR operations delivery for BG, GR, HU, RO, CY, and TR.The role ensures accurate, compliant, and timely execution of personnel administration and employee data processes across the supported countries. A strong focus is placed on operational excellence, data accuracy, and consistency of HR processes in a high-volume and evolving environment, particularly within the HU scope.The position combines HR case management with an extensive range of HR operations activities. The specialist manages employee and manager inquiries via MyKyndryl and HR ticketing systems, ensuring end-to-end case resolution in line with SLAs, quality standards, and employee experience expectations. Given the geographical scope, the role also requires the ability to effectively communicate in English as well as either Spanish or French to support employees and stakeholders across the region.A significant part of the role is dedicated to HR operations execution, including:maintenance of employee data in HR systemsprocessing of employment documentationexecution of employee lifecycle transactionssupport of payroll-related processes and issue resolutionThe specialist acts as an operational point of contact for the assigned countries, ensuring coordination across HR stakeholders and clear ownership of processes. Close collaboration with Payroll, HR Business Partners, and Tier 2 / Tier 3 teams is essential to manage dependencies, support escalations, and ensure consistent service delivery.The role requires strong ownership and adaptability to manage complex operational environments while maintaining service stability and consistency across multiple countries.The specialist also contributes to continuous improvement by identifying recurring issues, supporting process standardization, improving knowledge base content, and driving efficiencies in HR service delivery.HR adminisztráció

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