Customer Service (Sales Administrator) Distribution Team

Feladatok: Your responsibilities will include:End‑to‑end order management, including among others processing, and follow‑up of customer orders, order acknowledgements, and deliveries in SAP.Full ownership of claim managementInvestigate customer complaintsEscalation managementCoordinate internally with Sales, logistics & qualityEnsure fast & structured resolutionDaily communication with your assigned Customers and Vendors, with internal customers, distributors and other stakeholders.Maintain accurate data reporting in SAP/CRM systemsKeeping job-related documents and databases up to date.Identify and drive process improvements to increase efficiencyOnline ügyfélszolgálat