Customer Account Operations Specialist

Feladatok: As our Customer Account Operations Specialist, you will coordinate day-to-day operations for assigned customers, keeping requirements, quotations, orders and invoicing accurate and on track. You will work closely with customers and internal teams to follow up on outstanding tasks and drive them to completion.- Coordinate customer requirements and product-information clarification, ensuring that agreed requirements are accurately communicated to internal teams and implemented.- Manage activities in customers' supplier relationship management (SRM) portals: receive orders, check that Customer Service has accurately recorded new enquiries, perform final quotation checks and submit quotations.- Prepare quotations for small and medium-sized business customers and maintain quotation records outside customer portals.- Issue invoices for designated customer accounts accurately and on time.- Monitor assigned customers' orders, identify delays and other issues, investigate blockers and coordinate with Operations to move orders towards shipment.- Track quotation progress and response times, keeping customers and colleagues informed of important quotation, order and delivery updates.- Support administration at our Hungary office and carry out other assigned administrative tasks.This is a full-time, office-based position at our Hungary warehouse office. Working hours are 08:00-16:30, including a 30-minute lunch break. Elvárások: As our Customer Account Operations Specialist, you will coordinate day-to-day operations for assigned customers, keeping requirements, quotations, orders and invoicing accurate and on track. You will work closely with customers and internal teams to follow up on outstanding tasks and drive them to completion.- Coordinate customer requirements and product-information clarification, ensuring that agreed requirements are accurately communicated to internal teams and implemented.- Manage activities in customers' supplier relationship management (SRM) portals: receive orders, check that Customer Service has accurately recorded new enquiries, perform final quotation checks and submit quotations.- Prepare quotations for small and medium-sized business customers and maintain quotation records outside customer portals.- Issue invoices for designated customer accounts accurately and on time.- Monitor assigned customers' orders, identify delays and other issues, investigate blockers and coordinate with Operations to move orders towards shipment.- Track quotation progress and response times, keeping customers and colleagues informed of important quotation, order and delivery updates.- Support administration at our Hungary office and carry out other assigned administrative tasks.This is a full-time, office-based position at our Hungary warehouse office. Working hours are 08:00-16:30, including a 30-minute lunch break.Személyes ügyfélszolgálat; Key Account Manager

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