Cem Delivery Engineer (Customer Experience Management) - Budapest

Feladatok: Platform Operations & MaintenanceMonitor system alarms, create and close work orders, and prepare routine monitoring reports.Maintain platform stability by checking hardware/software status and performing regular health checks.Execute software upgrades, patches, capacity expansions, and manage hardware spare parts.Data Analysis & Customer Experience ImprovementExtract and analyze data from large databases (Spark SQL, Hadoop environment).Support use case development to help telecom operators improve user experience, service quality, and key KPIs (e.g., DOU/MOU).Assist Business Architects in preparing reports and customer-facing presentations.Technical Delivery & IntegrationCollect customer requirements and prepare high-level (HLD) and low-level solution designs (LLD)....