Warranty Analyst - German Or Italian Speaker

Feladatok: As a valued member of the warranty administration team, you will work with the Service Teams of dealerships and OEM to obtain approvals and resolve warranty claims. You will be the liaison with technicians, service advisors and service managers at dealerships and manufacturers to ensure all necessary information to provide for each claim, including photos, documentation, estimates, technician notes, etc.Key responsibilities:- Review and resolve all warranty claims and cases, with accuracy and in timely manner, adhering to agreed SLA's and KPI'S.- Follow all manufacturer's warranty company policy and procedures.- Communicate effectively with different stake holders like service advisors, and service managers at dealerships, and OE Aftersales team, while resolving cases and claims...