Technical Support Intern

Mind-Diák Szövetkezet Our partner company specializes in the development of vehicle-to-everything (V2X) software and hardware, which aid in accident prevention and enhance traffic efficiency. Their technologies enable vehicles to communicate with each other and with roadside infrastructure in smart cities by sharing sensor data, thereby supporting the operation of autonomous vehicles. Technical support intern Feladatok Being 1st line of contact for support customers, responding to requests raised via support portal Forwarding requests to support engineers Following up requests, sending reminders, and forwarding information to the customers Updating ticket status, running and sending reports internally and to customers Regularly aligning with internal stakeholders on customer request s...