System Support Specialist

Our partner has more than 40 years of experience in research and development in the field of lottery systems. They are a worldwide leading supplier of lottery products, with more than 170 employees in Budapest, and currently serving more than 400 customers on six continents. System Support Specialist Tasks In this position your main tasks will be the following: Keep running applications for lottery companies Monitoring lottery system components and events Fulfill service requests for the customers Execute recurring daily operational tasks Troubleshooting application problems and outages according to documentation Handle, register and follow up incoming request/incidents Constant communication and support to involved resolver units and partners Reporting Participate in calls in case of...