System Owner Servicenow

Feladatok: You will design, manage and operate ServiceNow solutions that power ISM's user‑centric services, partnering with business stakeholders to co‑create workflows and knowledge that enable first‑time support, efficient escalations, and transparent service delivery.You take the lead in platform design and delivery across ITSM/ITOM/CSDM, own integrations and security controls, plan upgrades/patches, and coordinate with our delivery partner under Platform Owner governance.Facilitate discovery workshops, translate requirements, prepare change communications/training, and communicate technical trade‑offs clearly to non‑technical stakeholders.Hálózati és Rendszermérnök; IT support, Helpdesk; Rendszertervező