Operations Service Coordinator (Hebrew Speaking)

Feladatok: Join us as an Operations Service Coordinator in a diverse, successful, international tech unicorn and work with the world's most loved consumer brands like Coca-Cola, Nestle, Unilever, P&G and Heineken!ResponsibilitiesOwn overall relationship with clients in scope, which includes: ensuring retention, increasing adoption as well as guaranteeing satisfaction and success with our solutionsConduct frequent (weekly, monthly, quarterly) reviews with customers to refresh platform knowledge, identify problem areas and increase engagementAdvocate customer needs and issues cross-departmentallyMaster all Trax systems relevant to the clients in scopeIdentify potential risks and upsell opportunities thanks to reliable datamining and communicate to the relevant internal stakeholdersEnsure...