Italian Speaker Operations Analyst

Feladatok: Perform transactions related to End Customer Investment Fund (ECIF) activities, ensuring compliance with client legal, statutory, and operational requirements in accordance with established SOPs and SLAs.Analyze customer investment funds and evaluate performance to support the achievement of fund objectives, while ensuring efficient and effective operational execution.Supporting program management operations including co-ordination across all programs and create tasks and Internal Orders (IO's), obtaining completed work scopes.Supporting field sellers to improve processing cycle-times, deal velocity, key controls and compliance, and focus on field satisfaction for Strategic and Local Funding.Being part of the ops team in managing Post IO (Internal Orders) processing and the Tools support team.Supporting desk team to manage all inquiries and track all activities of funding requests.Assisting in initiation of onboarding requests, driving them to completion and answering any questions relating to the supplier onboarding process.Handle queries from customer / third party stakeholders via email/ chat/ phoneFollow up of open items like Purchase Order (PO), Proof of Execution (POE) and Invoice approvals and the escalation matrix provided by customer for open items.Perform peer to peer quality check to limit processing errors. Elvárások: Perform transactions related to End Customer Investment Fund (ECIF) activities, ensuring compliance with client legal, statutory, and operational requirements in accordance with established SOPs and SLAs.Analyze customer investment funds and evaluate performance to support the achievement of fund objectives, while ensuring efficient and effective operational execution.Supporting program management operations including co-ordination across all programs and create tasks and Internal Orders (IO's), obtaining completed work scopes.Supporting field sellers to improve processing cycle-times, deal velocity, key controls and compliance, and focus on field satisfaction for Strategic and Local Funding.Being part of the ops team in managing Post IO (Internal Orders) processing and the Tools support team.Supporting desk team to manage all inquiries and track all activities of funding requests.Assisting in initiation of onboarding requests, driving them to completion and answering any questions relating to the supplier onboarding process.Handle queries from customer / third party stakeholders via email/ chat/ phoneFollow up of open items like Purchase Order (PO), Proof of Execution (POE) and Invoice approvals and the escalation matrix provided by customer for open items.Perform peer to peer quality check to limit processing errors.Elemző, Tanácsadó; Üzleti elemző

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