It Support Specialist (German-Slovak Speaking)

Handling IT error reports, inquiries, and change requests. Providing customer support over the phone and in writing. Managing, checking, and directing error tickets. Maintaining communication with clients and colleagues providing second-level support, monitoring service tickets. Regular updating and maintenance of knowledge base systems. Elvárások / Requirements Proficiency in the German language. Proficiency in Slovak or Czech languages. Service-oriented mindset, accuracy, and commitment. At least 4-6 months of experience in IT support / handling IT issues. Nice to have: Excellent knowledge of MS Office applications. Relevant IT vocational training (IT apprentice, vocational school, or technical college education in the field of network technology, etc.). Knowledge of English a...