It Integration Support Engineer

Feladatok: - Handling HelpDesk tickets related to errors, incidents, and inquiries concerning system integrations. - Analysing and diagnosing technical issues reported by end-users. - Collaborating with development teams, business analysts, and external vendors to promptly resolve problems. - Providing technical support during the implementation of new system and integration solutions. - Supporting the integration of the Meest platform with external business clients and local integrators. - Managing and maintaining the integration request queue, ensuring timely and effective resolution. - Creating and updating technical documentation and user manuals. - Proposing improvements in automation and optimisation of integration processes. - Maintaining a high level of service quality and user sat...