Housekeeping Coordinator

Feladatok: Respond to all incoming calls and handle guest requests, issues and complaints to provide quality service and ensure guest satisfactionIn charge of the departmental Knowcross system and make sure it is updated and used correctlyTake key inventory to ensure all section keys/master keys are accounted forResponsible for supporting the Housekeeping department for administrative duties: inventories, timesheets, purchasingTo be able to do daily room attendant task assignments (AM) or turndown/refresh rooms assignments (PM)Assigning specific cleaning tasks to each staff member based on their skills and expertiseTraining new staff members on proper cleaning techniques and methodsChecking the cleanliness of the public area min 2 times/dayTo coordinate with the Team Leaders and ensure tha...