German Speaking First Line Analyst
Cég neve: Trenkwalder Kft
Munkavégzés helye: Budapest
Munkavégzés helye: Budapest
Aktiválás dátuma: 2024-04-03
Állás bemutatása
Answering support queries via tools, phone and email, keeping daily contact with users calling from all over Europe
Resolving IT issues of our partners which can occur during the course of office work
Documentation and logging of calls on the ticketing tool
Delegation of problems which cannot be resolved on first level to the competent teams
Maintaining and improving customer satisfaction level
Elvárások / Requirements
Fluent or intermediate English, AND German language knowledge
Excellent communication skills, both written and verbal
Self-motivated and able to work under minimal supervision, proactivity
Good problem solving skills
Customer orientated personality
Strong MS Office skills
Amit nyújtunk / Benefits
Cafeteria benefits
Medicover private health care package
Language cours...