German Speaking Customer Support Intern

Feladatok: Acting as first point of contact for B2B customers via email (approx. 80%) and phone (approx. 20%)Handling incoming requests and dispatching cases to the appropriate internal teamsCreating and managing tickets in internal systemsPreparing quotations in ticketing systems and/or SAPMaintaining customer databases and equipment recordsSupporting internal partners and field engineering teamsPerforming administrative and coordination tasks within the teamAdminisztrátor, Dokumentumkezelő; Ügyfélszolgálat, Ügyfélkapcsolat vezető; Ügyféltámogatás, Adminisztráció