German-Speaking Customer Service Representative

Feladatok: Handle incoming customer inquiries in German via phone or email and chat.Provide product and service information, ensuring customers receive the right support.Assist with orders, updates, and problem resolution, escalating cases when needed.Deliver smooth and empathetic customer experiences while maintaining accuracy.Occasionally offer soft upselling of holiday items to enhance customer satisfaction. of holiday items to enhance customer satisfaction.Collaborate with internal teams to ensure seamless operations.Telefonos ügyfélszolgálat; Ügyféltámogatás, Adminisztráció; Online ügyfélszolgálat

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