Front Office Manager

Feladatok: Manage and organize the daily operational tasks of the Front Office departmentFocus on the day-to-day management of the teamHaving a pleasant personality combined with a dynamic and professional attitude to supervise and lead the teamHandle complaints and specific guest requestsIdentify improvement in quality and people managementEnsure the continuous development and motivation of the Front office team, setting clear and measurable objectives and targetsMonitor the evolution of guest satisfaction and provide trainings according to the feedback of our guests.Support the Rooms Division Manager in developing business policy planHaving also an analytical mindset to be able to create plans and strategies about the current and future of the team.Participating in Duty ManagementSzállodaipar

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