Enterprise Application Support Analyst
Cég neve: Randstad Hungary Kft.
Munkavégzés helye: Budapest
Munkavégzés helye: Budapest
Aktiválás dátuma: 2024-04-25
Állás bemutatása
For our international partner working in manufacturing and technology, we are looking for a new colleague for the Budapest office. If you speak English well and are comfortable with the financial field, click to apply!
Case management (resolving problems for internal customers)
Provide end-to-end functional support, case handling and root cause resolution for break/fix support cases/tickets for applications supported by Enterprise Application Support (EAS) (including, but not limited to: Blackline, SAP Concur, Khalix/Longview)
Manage queues to ensure cases are complete within agreed SLA
Manage conflicts, escalate where necessary to resolve and close gaps
Manage receivership for integration activities for acquisitions including participation on integration teams, assessment of mass data u...