Customer Support Specialist

Feladatok: Buso Audio Hungary KFT is actively seeking a Customer Service Specialist for a full-time position, focusing on our specialized field of manufacturing and selling pro audio and studio furniture to industry experts and studio professionals.Manage customer support inquiries through e-mail, chat, and phone calls, with a primary focus on pro audio and studio-related queries.Coordinate shipments in collaboration with our freight partners.Collaborate closely with the designer and production team to provide technical assistance tailored to pro audio and studio furniture requirements.Provide updates and assistance to customers concerning shipping, assembly, and resolution of any concerns or complaints.Identify recurring issues and proactively propose solutions to minimize customer suppor...