Customer Success Manager

Responsibilities: Consult existing users about the capabilities of Altegio cloud-based business process automation platform for service companies using the communication tools provided by the Employer, such as phone/meets/viber/zoom/email and others; Maintain the internal CRM system, carefully filling in customer data; Support users who have purchased the Altegio CRM system at the stage of configuration and integration into the user's workflow; Provide consultations to users on the use of the Altegio CRM system; Identify, study and create effective actions to avoid user complaints in the future; Support customer for the effective transition and onboarding to our CRM system; Presentation our CRM system modules during initial training and further consultations; Support the e...