Customer Service Agent

Feladatok: We are looking for a dedicated and customer-oriented Customer Service Agent to join our team. In this role, you will be the first point of contact for our customers and play a key part in delivering an outstanding customer experience. As a brand ambassador, you will ensure that customer inquiries and issues are handled efficiently, professionally, and with care.Key ResponsibilitiesCustomer CommunicationManage customer inquiries via email and online channels in a professional and proactive mannerProvide support through social media platforms, WhatsApp, and live chatDeliver accurate information about products and servicesProvide occasional phone support during peak periods (not a daily responsibility)Complaints & Returns ManagementIdentify and resolve customer complaints with...