Customer Care Specialist - Romanian / Czech / Slovak Speaking

Feladatok: Support customers via phone, email, live chat and our ticketing system.Help customers solve issues related to payments, accounts and transactions.Communicate with customers from Romania, Czechia and Slovakia.Investigate cases and find solutions independently or escalate when needed.Troubleshoot issues and follow up on more complex cases.Collaborate with internal teams to resolve customer issues efficiently.Keep documentation and knowledge bases accurate and up to date.Learn our products and systems and continuously develop your expertise. Elvárások: Support customers via phone, email, live chat and our ticketing system.Help customers solve issues related to payments, accounts and transactions.Communicate with customers from Romania, Czechia and Slovakia.Investigate cases and fin...