Business Support Assistant

Feladatok: Key functions, accountabilities, and related tasks:Business support: Liase with other GSSC Sections, ICTD and Headquarter Divisions to handle IT or business-related inquiries and complaints received from UNICEF staff at all levels, through various channels, conducting thorough investigation, problem analysis and the resolution of these issues in a timely and professional manner.Collaborate with Business and Technical SMEs at GSSC and other HQ Offices to inform improvements to business processes.Maintenance of knowledge base library, provide work shadowing and business continuity. Elvárások: Key functions, accountabilities, and related tasks:Business support: Liase with other GSSC Sections, ICTD and Headquarter Divisions to handle IT or business-related inquiries and complaints r...